FarmStayGo

Term & Condition

FarmStayGo connects guests with property owners for farmhouses, villas, retreats, and event spaces around Indore. By using the platform, you agree to provide accurate information, follow property rules, and use services lawfully.

Welcome to FarmStayGo.

These Terms & Conditions ("Terms") govern your access to and use of the FarmStayGo website, platform and related services.

By accessing FarmStayGo, creating an account, submitting an enquiry, listing a property or making a booking, you agree to these Terms.

If you do not agree with these Terms, please do not use the FarmStayGo platform.

 

1. ABOUT FARMSTAYGO

FarmStayGo is a property discovery and booking platform focused on farmhouses, villas, event spaces, retreats and related experiences around Indore and surrounding areas.

FarmStayGo connects guests with property owners and hosts.

Depending on the service, FarmStayGo may assist with:

  • Property discovery
  • Property listings
  • Guest enquiries
  • Booking coordination
  • Property promotion
  • Customer support
  • Property verification
  • Payment facilitation where available

FarmStayGo does not own or operate every property listed on the platform.

The actual property, facilities, services and hosting experience are provided by the respective property owner or host.

 

2. ELIGIBILITY

By using FarmStayGo, you confirm that:

  • You have the legal capacity to enter into an agreement.
  • The information you provide is accurate and complete.
  • You will use the platform for lawful purposes.
  • You will comply with these Terms and applicable laws.

If you are making a booking on behalf of another person or group, you are responsible for ensuring that all members of your group comply with the applicable property rules.

 

3. USING THE FARMSTAYGO PLATFORM

You agree not to:

  • Provide false or misleading information.
  • Create an account using another person's identity without authorization.
  • Use the platform for fraudulent activities.
  • Attempt to gain unauthorized access to the platform.
  • Interfere with the operation or security of the website.
  • Copy or misuse FarmStayGo's content without permission.
  • Use automated systems to scrape or collect platform data without authorization.
  • Use the platform for unlawful activities.
  • Harass, threaten or abuse FarmStayGo staff, hosts or other users.

We reserve the right to restrict or terminate access where we reasonably believe these Terms have been violated.

 

4. PROPERTY LISTINGS

Property owners and hosts are responsible for providing accurate information about their properties.

Listings may include:

  • Property name
  • Location
  • Photographs and videos
  • Amenities
  • Capacity
  • Pricing
  • Availability
  • Property rules
  • Event restrictions
  • Accommodation details
  • Other relevant information

FarmStayGo may review, edit or request changes to listing information to improve accuracy, presentation and consistency.

 

5. PROPERTY OWNER RESPONSIBILITIES

Property owners agree to:

  • Provide accurate property information.
  • Maintain the property in the condition represented in the listing.
  • Keep availability information reasonably up to date.
  • Honour confirmed bookings subject to applicable cancellation or exceptional circumstances.
  • Clearly communicate property rules and restrictions.
  • Maintain required permissions, licenses and approvals applicable to their property and activities.
  • Provide the services and amenities represented in the listing.
  • Treat guests fairly and professionally.
  • Notify FarmStayGo of material changes to the property.

Property owners are responsible for ensuring that their property is legally permitted to operate for the advertised purpose.

 

6. FARMSTAYGO PROPERTY VERIFICATION

FarmStayGo may conduct a quality or verification check before or after a property is listed.

A Verified by FarmStayGo badge indicates that the property has undergone FarmStayGo's applicable verification or quality-check process.

Verification does not constitute a guarantee that:

  • The property is suitable for every guest.
  • Every amenity will always be available.
  • The property will remain in the same condition indefinitely.
  • The property complies with every law, regulation or requirement applicable to the owner.

Guests should review the property listing and applicable rules before booking.

 

7. BOOKINGS

A booking is considered confirmed only after the applicable confirmation process has been completed.

Depending on the property and booking method, confirmation may require:

  • Availability confirmation.
  • Guest information.
  • Payment or advance payment.
  • Acceptance of property-specific terms.
  • Confirmation from the property owner.

Submitting an enquiry does not automatically guarantee a booking.

Availability may change until the booking is officially confirmed.

 

8. PRICING

Property prices are determined by the respective property owner unless otherwise stated.

Prices may vary depending on:

  • Date
  • Number of guests
  • Duration
  • Event type
  • Seasonal demand
  • Amenities
  • Special requirements
  • Applicable taxes or charges

Any additional charges communicated before confirmation may apply to the booking.

The final amount payable will be communicated during the booking process.

 

9. PAYMENTS

Where FarmStayGo facilitates online payments, payments may be processed through third-party payment service providers.

You agree to provide accurate payment information and authorize the applicable payment provider to process the transaction.

FarmStayGo may not be responsible for technical failures caused solely by a third-party payment provider, bank or payment network.

 

10. CANCELLATION AND REFUND

Cancellation and refund conditions may vary by property.

Before completing a booking, guests should carefully review the applicable cancellation policy.

Depending on the property, cancellation terms may specify:

  • Cancellation deadlines.
  • Partial or full refunds.
  • Non-refundable amounts.
  • Modification charges.
  • Date-change conditions.
  • No-show policies.

Where FarmStayGo facilitates the refund process, the refund will generally be processed according to the applicable cancellation policy and payment provider timelines.

 

11. PROPERTY-SPECIFIC RULES

Every property may have its own rules.

These may include restrictions relating to:

  • Number of guests.
  • Check-in and check-out times.
  • Events and parties.
  • Music and noise.
  • Alcohol.
  • Smoking.
  • Pets.
  • Outside food.
  • Decorations.
  • Fireworks.
  • Pool usage.
  • Additional guests.
  • Photography or commercial shoots.
  • Damage deposits.

Guests are responsible for reviewing and following the rules applicable to the property they book.

 

12. EVENTS AND PARTIES

Some FarmStayGo properties may allow birthdays, kitty parties, corporate events, family gatherings or other celebrations.

Event permissions are property-specific.

Guests must disclose the intended purpose of the booking when requested.

A property booked for a stay must not automatically be assumed to permit parties or events.

Guests must obtain appropriate approval from the property owner before organizing an event.

The property owner may impose reasonable restrictions relating to guest capacity, music, timings, decorations, catering, security and other event requirements.

 

13. GUEST RESPONSIBILITIES

Guests agree to:

  • Provide accurate booking information.
  • Respect the property and its surroundings.
  • Follow property rules.
  • Respect neighbours and local regulations.
  • Keep the property reasonably clean.
  • Avoid unauthorized activities.
  • Avoid exceeding the permitted guest capacity.
  • Report significant issues promptly.
  • Pay for damage caused by the guest or members of their group where applicable.

Guests may be responsible for additional costs resulting from damage, excessive cleaning or violation of property rules.

 

14. DAMAGE TO PROPERTY

Guests are responsible for damage caused by themselves or members of their group beyond normal wear and tear.

Where applicable, the property owner may request payment for reasonable repair or replacement costs.

FarmStayGo may assist in communicating between the guest and property owner regarding a damage claim but does not automatically determine liability in every dispute.

 

15. PHOTOGRAPHS AND PROPERTY CONTENT

Property owners grant FarmStayGo permission to use photographs, videos, descriptions and other property-related content provided to FarmStayGo for purposes including:

  • Property listings.
  • Website promotion.
  • Social media.
  • Advertising.
  • Search engine marketing.
  • Promotional campaigns.

Property owners confirm that they have the necessary rights or permissions to provide such content.

FarmStayGo may create additional photographs, videos or promotional materials for listed properties where agreed with the property owner.

 

16. USER-GENERATED CONTENT

Users may be able to submit reviews, feedback, photographs or other content.

By submitting content, you confirm that:

  • The content is truthful to the best of your knowledge.
  • You have the necessary rights to submit it.
  • It does not violate another person's rights.
  • It does not contain unlawful, defamatory or abusive material.

FarmStayGo may moderate, remove or decline content that violates these Terms or applicable policies.

 

17. REVIEWS AND RATINGS

Reviews should reflect genuine experiences.

Users must not:

  • Submit fake reviews.
  • Manipulate ratings.
  • Review a property they did not experience.
  • Offer or request compensation in exchange for misleading reviews.
  • Use reviews to threaten or extort another party.

FarmStayGo may remove reviews that violate these requirements.

 

18. FARMSTAYGO'S ROLE

FarmStayGo acts primarily as a platform connecting guests and property owners.

While we may verify or review properties and provide booking support, FarmStayGo does not own, operate or control every property listed on the platform.

Accordingly, FarmStayGo is not responsible for every aspect of a property's operation, including:

  • Property condition.
  • Owner conduct.
  • Guest conduct.
  • Food or catering provided by third parties.
  • Local conditions.
  • Temporary unavailability of amenities.
  • Personal injury or loss caused by circumstances outside FarmStayGo's reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

 

19. AVAILABILITY AND PROPERTY INFORMATION

We make reasonable efforts to keep information on the platform accurate.

However, property information may change.

Amenities may occasionally become unavailable because of:

  • Maintenance.
  • Weather.
  • Technical issues.
  • Safety concerns.
  • Circumstances outside the owner's control.

If material information changes before a booking, we may communicate the change where reasonably possible.

 

20. FORCE MAJEURE

Neither FarmStayGo nor a property owner will be responsible for failure or delay caused by circumstances beyond reasonable control.

Such circumstances may include:

  • Natural disasters.
  • Severe weather.
  • Government restrictions.
  • Public emergencies.
  • Fires.
  • Floods.
  • Infrastructure failures.
  • Major transportation disruptions.
  • Civil disturbances.
  • Other unforeseen events.

Where such circumstances affect a confirmed booking, the parties will attempt to find a reasonable solution in accordance with the applicable booking and cancellation policy.

 

21. INTELLECTUAL PROPERTY

All FarmStayGo branding, logos, website design, text, graphics, software, photographs created by FarmStayGo and other original platform content are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell or commercially exploit FarmStayGo content without prior written permission.

Property owners retain ownership of content they provide to FarmStayGo, subject to the license granted under these Terms.

 

22. THIRD-PARTY SERVICES

FarmStayGo may use third-party services for:

  • Payments.
  • Maps and location services.
  • Analytics.
  • Hosting.
  • Communication.
  • Authentication.
  • Marketing.
  • Other platform functionality.

Third-party services may be governed by their own terms and privacy policies.

FarmStayGo is not responsible for the independent operation or policies of third-party services.

 

23. PRIVACY

Your use of FarmStayGo is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and protect personal information.

 

24. SUSPENSION OR TERMINATION

FarmStayGo may suspend or terminate an account, listing or access to the platform if:

  • These Terms are violated.
  • False information is provided.
  • Fraudulent activity is suspected.
  • A user creates a security risk.
  • A property repeatedly fails to honour confirmed bookings.
  • A user engages in abusive or unlawful behaviour.
  • Required information is not provided.
  • We are required to do so by law.

Where appropriate, we may provide notice before taking such action.

 

25. LIMITATION OF LIABILITY

To the extent permitted by applicable law, FarmStayGo will not be liable for indirect, incidental, special or consequential losses arising from the use of a property or platform.

FarmStayGo's role is primarily to facilitate discovery, communication and booking-related services between guests and property owners.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

 

26. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold FarmStayGo and its directors, employees, representatives and affiliates harmless from claims, losses, damages, liabilities and expenses arising from:

  • Your violation of these Terms.
  • Your misuse of the platform.
  • Your violation of applicable laws.
  • Damage caused by you to a property.
  • Your infringement of another person's rights.
  • False or misleading information provided by you.

 

27. CHANGES TO THESE TERMS

FarmStayGo may update these Terms from time to time.

Changes may be made to reflect:

  • Changes to our services.
  • New platform features.
  • Changes in business practices.
  • Legal or regulatory requirements.

Updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of FarmStayGo after the updated Terms become effective constitutes acceptance of the revised Terms, where permitted by applicable law.

 

28. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from these Terms or your use of FarmStayGo shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

 

29. CONTACT US

If you have questions regarding these Terms, bookings, property listings or our services, please contact us.

FarmStayGo

 

30. ACKNOWLEDGEMENT

By using FarmStayGo, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

If you are booking on behalf of other guests, you are also responsible for ensuring that they understand and comply with the applicable property rules.

FIND. BOOK. EXPERIENCE.

FarmStayGo — Discover better spaces around Indore.